At Jadwa for Accounting & Financial Services (“Jadwa,” “we,” “our,” or “us”), protecting your privacy is one of our highest priorities. We are committed to safeguarding the confidentiality and integrity of your personal and financial data. This Privacy Policy outlines in detail how we collect, use, store, and protect your information when you interact with us through our website, online platforms, or by using our accounting and financial services in the Kingdom of Saudi Arabia.

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Scope of This Policy

This Privacy Policy applies to:

• Visitors of our website.
• Clients who subscribe to or purchase our accounting, bookkeeping, tax, or financial management services.
• Any individual or business that communicates with us through email, phone, or other digital channels.

It does not apply to third-party websites or services linked to our website. We encourage you to review their privacy policies separately.

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Information We Collect

We collect different types of information to serve you better:

2.1 Personal Identification Information

• Full name, national ID or Iqama number, or Commercial Registration (CR) details.
• Contact details such as phone number, email address, and business address.

2.2 Financial and Business Information

• Accounting records, invoices, receipts, and transaction data.
• Tax and Zakat records, including VAT-related documents.
• Business financial statements and reports shared with us for professional services.

2.3 Technical Information

• Internet Protocol (IP) address, browser type, and device information.
• Log files and browsing behavior on our website.
• Cookies and similar technologies (explained in Section 8).

2.4 Voluntary Information

Any additional details you provide to us voluntarily, such as through inquiry forms, surveys, or consultations.

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How We Use Your Information

We use the information we collect for purposes including but not limited to:

• Delivering accounting, bookkeeping, and financial management services.
• Preparing, reviewing, and submitting tax and Zakat declarations.
• Communicating with you about service updates, invoices, or legal notices.
• Enhancing our website functionality and digital platforms.
• Conducting audits, compliance checks, and quality assurance.
• Meeting obligations required by Saudi law, including SOCPA and ZATCA regulations.

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Legal Basis for Processing

We process your information based on:

• Your consent when you voluntarily provide data through forms or subscriptions.
• Legal obligations under Saudi Arabian tax, Zakat, and financial regulations.
• Our legitimate interest in improving our services and ensuring security.

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Sharing and Disclosure of Information

We will not sell, rent, or trade your data. We may disclose information only in the following circumstances:

• Regulatory Compliance: To government authorities such as the Saudi Organization for Certified Public Accountants (SOCPA), Zakat, Tax and Customs Authority (ZATCA), or any other regulator when required by law.
• Service Providers: To trusted third-party vendors who help us with IT hosting, payment processing, or cloud-based platforms—always under confidentiality agreements.
• Legal Protection: To comply with applicable laws, respond to lawful requests, or protect our rights, property, or safety.

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Data Security

We adopt strict technical and organizational measures to secure your data, including:

• Encryption of sensitive financial information.
• Access control restricted to authorized employees only.
• Regular audits and monitoring of our systems.
• Secure servers located within the Kingdom of Saudi Arabia whenever possible.

Despite our efforts, no method of online transmission or storage is 100% secure. However, we work to maintain the highest standards of protection.

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Data Retention

• We keep your personal and financial data only for as long as necessary to provide services, comply with legal requirements, or resolve disputes.
• Once retention is no longer required, your information will be securely deleted or anonymized.

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Cookies and Website Tracking

Our website may use cookies and similar technologies to:

• Improve user experience.
• Analyze traffic and performance.
• Customize content and services.

You may choose to disable cookies in your browser settings. Please note, however, that certain features may not function properly if cookies are disabled.

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International Data Transfers

If your information is processed outside the Kingdom of Saudi Arabia, we ensure that it is protected through contracts and safeguards in line with Saudi data protection standards.

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Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal data held by us.
• Request corrections or updates to your information.
• Request the deletion of your data, subject to legal and regulatory limitations.
• Withdraw consent for certain types of processing.

To exercise these rights, you may contact us directly.

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Children’s Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect personal data from minors. If such information is unintentionally collected, it will be promptly deleted.

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Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a new “Last Updated” date. We encourage you to review this page regularly to stay informed.

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Contact Us

For any questions, requests, or complaints regarding this Privacy Policy, please contact us:

Jadwa for Accounting & Financial Services

Email: info@jadwasolutions.com

Phone: +966 5068 70077